So you have questions? Who doesn't? If you can find your answer, great. If you can't, please contact us. If you ask a good question, we will add it here to help others.
We are open 6 days a week for service, you can drop off anytime during normal business hours. If you need to drop off later we will assign a gate code to drop off your unit after hours.
Appointments are recommended but not required, however if you schedule an appointment you will get priority over those that don't. Either way, the sooner you drop off your unit the sooner it will be repaired and ready for pick up.
We typically can repair a unit depending on the size of the repair within 10 days. We will have a written estimate to you within 48 hours, obtain your approval and order the necessary parts to complete the repairs needed.
Upon your approval we will ask for a 25% deposit at that time so we can order the parts and start the work needed. If we are going through insurance, we will ask for your deductible at time of approval.
Yes, we work with all insurance and extended warranty companies. At time of drop off we will need either a insurance claim filed along with a claim # and contact person. If we are using extended warranties, please have a copy of your service contract when you drop off the unit.
Unfortunately no, that repair will need to go back to the dealer you purchased it from, or any other authorized service center for that brand of RV.
SoCal RV has been in business since 2008. We started out renting RV's, then started selling RV's in 2013. We began offering repair services in 2018 when all the big box dealers were quoting 4-6 month repairs timeframes. We have a 4.8 Yelp rating and that is not easy. It requires attention to the details and making sure all customers leave pleased with the work, and happy to tell a friend about their experience with our company.
Yes! SoCal RV is state licensed and bonded with the state of California and we also carry a 3 million dollar commercial policy.
SoCal RV will store a completed unit for up to 5 days so you have time to pick it up. $25/day will be added to the invoice for each day after the 5 days given until the unit is picked up.
Yes, we do offer RV storage. It is based on the size of the unit but typically it runs $150/month and is paid every 90 days in cash. You will receive a gate code that will allow you to come and go as you wish so you can pick up and drop off your unit after hours. If interested please email us for a quote.